Refund Policy
Refund Policy
Last Updated: [Date]
At Quickmarket, we strive to provide a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a hassle-free refund policy as outlined below.
1. Eligibility for Refund
- Refunds are applicable only for items that meet our return conditions.
- Items must be returned in their original packaging, unused, and in resalable condition.
- Certain products such as perishable goods, personalized items, and digital downloads may not be eligible for a refund.
- Refund requests must be made within [X] days from the date of delivery.
2. Refund Process
- To initiate a refund, customers must submit a request through our customer support portal or email us at [Support Email].
- Provide order details, reason for the refund request, and any necessary images if the product is defective or damaged.
- Once approved, customers will receive instructions on how to return the product.
3. Refund Approval & Processing
- After receiving the returned product, our team will inspect it and approve or reject the refund request.
- If approved, refunds will be processed within [Y] business days.
- The refund will be credited to the original payment method used during the purchase.
- If rejected, customers will be notified with the reason for rejection.
4. Non-Refundable Items
- Items damaged due to misuse or improper handling.
- Products with missing accessories or components.
- Items beyond the eligible return window.
- Gift cards, downloadable software, and final sale items.
5. Late or Missing Refunds
- If you haven’t received a refund within the stated processing time, please check with your bank or payment provider.
- If the issue persists, contact our support team for further assistance.
6. Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Quickmarket does not provide refunds for shipping charges.
7. Cancellation Policy
- Orders can be canceled within [X] hours of placement before they are shipped.
- If the order has already been dispatched, cancellation is not possible, and the refund policy applies.
8. Contact Us
For any questions or concerns regarding refunds, please reach out to us at:
Quickmarket
Email: support@quikmarket.in
Thank you for shopping with Quickmarket!